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    Refund Policy

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.


    All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


    After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


    For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.


    To return an item, place the item securely in its original packaging, and mail your return to the following address:

    Interactivealiens Limited

    Attn: Returns

    Unit 24, Highcroft Industrial Estate, Enterprise Road

    Waterlooville, Hampshire

    MK44 3BH, United Kingdom

    Return shipping charges will be paid or reimbursed by us.


    If you have any questions concerning our return policy, please contact us at:


    Last updated January 31, 2020